IT & Operations

Draft IT business continuity and disaster recovery plans including BIA, recovery procedures, and testing schedules. TRIGGER when user needs to create or update BC/DR documentation for campus IT systems.

Create network troubleshooting guides, outage communication templates, and network documentation for campus IT infrastructure. TRIGGER when user needs to troubleshoot, document, or communicate about campus network issues.

Create change management documentation including change requests, impact assessments, communication plans, and rollback procedures. TRIGGER when user needs to document a system change, maintenance window, or IT change advisory board submission.

Plan and document data migration projects including mapping specifications, validation checklists, rollback procedures, and stakeholder communications. TRIGGER when user needs to plan, document, or execute a data migration between campus systems.

Draft professional helpdesk ticket responses, knowledge base articles, and escalation communications for campus IT support. TRIGGER when user needs to respond to IT support tickets or create KB articles.

Draft IT security policies, acceptable use policies, incident response plans, and data classification guidelines for higher education. TRIGGER when user needs to write or update IT security documentation or policies.

Create LMS course templates, module structures, and setup guides for Canvas, Blackboard, or Moodle course development. TRIGGER when user needs to build or document LMS course structures.

Document SIS integration specifications, data mapping guides, and API documentation for Banner, Colleague, or PeopleSoft. TRIGGER when user needs to document or plan a Student Information System integration.

Create end-user training guides, quick reference cards, and onboarding documentation for campus technology systems. TRIGGER when user needs to create training materials or onboarding docs for campus technology.

Write RFP documents for technology procurement including requirements specifications, evaluation criteria, and vendor comparison matrices. TRIGGER when user needs to create an RFP or evaluate technology vendors.